Authenticity is everything,

About us

Our founder, Lena Bryant didn't set out to change fashion forever, but that's exactly what she did. 120 years later, Lane Bryant remains the iconic plus-size brand. Empowering women is kind of our thing. Our inclusive community of customers and associates champions the acceptance of all sizes, shapes, and people. If you believe in the power of clothes to create confidence and empower self-expression, you'll be at home here.

Overview: As a Lane Bryant Senior District Manager, you develop and lead extraordinary Area Managers and Store Managers across multiple stores. Using your retail leadership skills, you will implement strategies to create a relationship-based hospitality inspired customer experience in our stores, strive to achieve financial goals, develop Store Managers as leaders, and serve as the go-to resource for your district’s plans and priorities.

Success Characteristics:

• Mastery of Hospitality
• Kind & Caring, Leads with Positivity
• Optimistic & Hopeful, Motivating
• Intellectually Curious, Visionary
• Empathetic
• Strong Self-Awareness
• High Integrity

Responsibilities:

Talent Leadership

• Exemplifies talent first approach to leadership through all aspects of talent management to include:
  • Networking Recruiting, Hiring
  • Training, Development, Onboarding
  • Performance Management
  • Succession Planning Internal/External
  • Recognition and Retention
• Attracts, acquires, develops, and retains extraordinary Store leaders across multiple stores.
• Motivates, coaches, and develops Store Managers into exceptional retail leaders.
• Uses collaboration and communication skills to problem solve, adapt, and lead Store Managers to meet the needs of customers and the business.
• Creates internal succession plans through ongoing development of top talent.
• Acts on behalf of the company with a high degree of integrity and fairness, demonstrating care for all associates.
• Demonstrates transparency in communication; fosters open dialogue in a courageous and respectful way to drive strategy and results.
• Utilizes continuous coaching to maximize abilities of all associates; encourages growth; rewards and recognizes achievement to drive retention and engagement.
• Appropriately and effectively addresses conflict in a timely manner.  Creates a culture that inspires and empowers team to consistently exceed customer expectations.
• Fosters a culture that embraces diversity in thought, background, and experience.
• Embraces change; leads teams with a sense of urgency and agility.
• Sets team strategies that promote risk taking, and an innovative test and learn culture.
• Partners with supervisor on self-development goals.

Customer Engagement Leadership

• Leads by example and sets the standard for hospitality-based store environment and customer experience. 
• Sets clear objectives, holds self and associates accountable, and builds a team that consistently demonstrates hospitality to our customers.  
• Supports and leads company sponsored events, philanthropy, or other initiatives.
• Educates associates on marketing initiatives, lifestyle concepts, product knowledge, and omni experience.
• Resolves any customer concerns quickly and effectively (consistent with company policies and practices) and empowers team to do the same.
• Using brand guides, leads merchandising activities to maintain a clean, neat, organized, and well-presented stores.

Business Strategy Leadership

• Creates and implements district-level strategies to achieve performance goals, strengthen Store Managers as leaders, and serve as the go-to resource for district’s plans and priorities.
• Drives each store’s profitability by creating action plans that optimize business results.
• Leads, directs, and drives execution of tasks with a high level of productivity through successful planning, delegation, and communication.
• Confirms schedules are written to support customer experience, business peaks, associate availability, and operational tasks. 
• Ensures compliance within operational guidelines, health and safety protocols, Asset Protection policies and practices, other company policies and procedures, and applicable laws at all times.
• Analyzes reporting, identifying opportunities, and proactively creates strategies to meet business needs and elevate the customer experience.
• Maintains appropriate staffing, ensuring pay rates align with skill sets. 
• Manages controllable expenses including, but not limited to payroll, supplies, facilities requests, etc.

Requirements:

• 5 – 7+ years of specialty retail experience
• Experience in a multi-unit environment leading remotely managing multiple stores
• Strong business acumen with understanding of retail industry operations and processes
• Strong interpersonal, influencing, and communication skills
• High school diploma required, college degree preferred
• Ability to travel to multiple store locations as necessary

Location:

Field Mgmt-Region 64-LaneBryant-Raleigh, NC 27616

Position Type:

Regular/Full time

Equal Employment Opportunity
The Company is an equal opportunity employer and welcomes applications from diverse candidates. Hiring decisions are based upon a candidate's qualifications as they relate to the requirements of the position under consideration and are made without regard to sex (including pregnancy), race, color, national origin, religion, age, disability, genetic information, military status, sexual orientation, gender identity, or any other category protected by applicable law. The Company is committed to providing reasonable accommodations for job applicants with disabilities. If you require an accommodation to perform the essential duties of the position you are seeking or to participate in the application process, please contact myHRSupport@knitwellgroup.com. The Company will make reasonable accommodations for otherwise qualified applicants or employees, unless such accommodations would impose an undue hardship on the operations of the Company’s business. The Company will not revoke or alter a job offer based on an applicant’s request for reasonable accommodation.