Customer Specialist TEST

Sacramento, California

Part time Job ID R-2026267

Apply

About us

Inspired by our customers who appreciate fashion as much as function, Soma is an intimate apparel brand that embraces a passion for comfort and confidence by offering beautiful, innovative solutions. At Soma, every day is a chance to make women feel more empowered. Join the movement. Bring your talents and discover opportunities, support, and growth.

About the role
As a Customer Specialist, yourfocusis creatingconsistently exceptional experiences and lasting relationships with customers.This role delivers a welcoming, customer-centeredenvironmentthatreflectsChico's culture of hospitality.You willdemonstrateexcellent communication skills, becollaborative,engaging,and take initiative.

The impact you can have
In this role,you'llhave the opportunity to:

Initiateauthentic conversations with customers to understand their needs and provide personalized service.

Partner with theteam to deliver a customer-centeredexperience that reflects Chico's culture of hospitality.

Share your knowledge of Chico's products and services with customers to outfit and inspire them.

Cultivate long-term customer relationships through proactive outreach about new products, promotions, and in-store events.

Create a seamless omnichannel experience byutilizingavailable tools.

Contribute to overall store performance by staying accountable to personal goals.

Contribute to a positive work environment by embracing teamwork and collaboration.

Build connections with the local community through events, outreach, and initiatives that expand Chico's presence.

You'llbring to the role

Passion for our brand, fashion, and empowering confidence.

Mustbe at least 18 years old.

Retail or sales experience preferred.

Flexible availability — including nights, weekends, and holidays.

Excellent customer service and active listening skills.

Abilityto build strong customer and peer relationships.

Teamplayer mindset witha high levelof ownership and initiative.

Abilityto bend, reach, stretch for products as well as maneuver around the sales floor and stockroom,operatethe register, and lift/carry up to 50 pounds.

Benefits

401(k) plan

Merchandise discounts plus eligibility for discounts at our sister brands

Professional development and opportunities for advancement across our brands

Community impact through our philanthropic partnerships

Availability of these benefits is based on employment type, role, and certain eligibility requirements. Job offers will consider factors such as your qualifications, relevant experience, and skills.

Location:

Store 5050-Pavilions-Soma-Sacramento, CA 95819

Position Type:

Regular/Part time

Pay Range:

$16.90 - $21.10 Hourly USD

Equal Employment Opportunity

The Company is an equal opportunity employer and welcomes applications from diverse candidates. Hiring decisions are based upon a candidate's qualifications as they relate to the requirements of the position under consideration and are made without regard to sex (including pregnancy), race, color, national origin, religion, age, disability, genetic information, military status, sexual orientation, gender identity, or any other category protected by applicable law. The Company is committed to providing reasonable accommodations for job applicants with disabilities. If you require an accommodation to perform the essential duties of the position you are seeking or to participate in the application process, please contact myHRSupport@knitwellgroup.com. The Company will make reasonable accommodations for otherwise qualified applicants or employees, unless such accommodations would impose an undue hardship on the operations of the Company’s business. The Company will not revoke or alter a job offer based on an applicant’s request for reasonable accommodation.

Apply

We’ll send you to our application system to get started.