About the role
As a Customer Specialist, yourfocusis creatingconsistently exceptional experiences and lasting relationships with customers.This role delivers a welcoming, customer-centeredenvironmentthatreflectsChico's culture of hospitality.You willdemonstrateexcellent communication skills, becollaborative,engaging,and take initiative.

The impact you can have
In this role,you'llhave the opportunity to:

• Initiateauthentic conversations with customers to understand their needs and provide personalized service.

• Partner with theteam to deliver a customer-centeredexperience that reflects Chico's culture of hospitality.

• Share your knowledge of Chico's products and services with customers to outfit and inspire them.

• Cultivate long-term customer relationships through proactive outreach about new products, promotions, and in-store events.

• Create a seamless omnichannel experience byutilizingavailable tools.

• Contribute to overall store performance by staying accountable to personal goals.

• Contribute to a positive work environment by embracing teamwork and collaboration.

• Build connections with the local community through events, outreach, and initiatives that expand Chico's presence.

You'llbring to the role

• Passion for our brand, fashion, and empowering confidence.

• Mustbe at least 18 years old.

• Retail or sales experience preferred.

• Flexible availability — including nights, weekends, and holidays.

• Excellent customer service and active listening skills.

• Abilityto build strong customer and peer relationships.

• Teamplayer mindset witha high levelof ownership and initiative.

• Abilityto bend, reach, stretch for products as well as maneuver around the sales floor and stockroom,operatethe register, and lift/carry up to 50 pounds.

Benefits

• 401(k) plan

• Merchandise discounts plus eligibility for discounts at our sister brands

• Professional development and opportunities for advancement across our brands

• Community impact through our philanthropic partnerships

Availability of these benefits is based on employment type, role, and certain eligibility requirements. Job offers will consider factors such as your qualifications, relevant experience, and skills.