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About us

Built on the foundation of fashion’s most iconic color contrast – White + Black – WHBM inspires independent women to embrace their power and femininity through modern yet timeless styles. We’re proud to be a place for passionate people to learn, grow, and build empowered careers.

About the role

As a Sales Lead, you partner closely with store leaders to supervise the team, lead by example, and step in to support leadership responsibilities wherever needed. You play a pivotal role in upholding brand standards and helping shape a positive team culture. You will set the tone for achieving team goals by providing clear direction and support. As a role model for the team, you demonstrate a welcoming, customer-first environment that goes beyond the transaction to create memorable, personalized experiences that reflect our culture of hospitality.  

The impact you can have 

In this role, you'll have the opportunity to: 

• Assist the store leadership team with general store operations, including opening and closing responsibilities.  

• Lead by example on the sales floor, sharing product knowledge and utilizing an omni-channel approach. 

• Provide coaching and encouragement to keep the team on track with performance goals. 

• Participate in store operations, including cash handling, inventory, and merchandise presentation. 

• Be knowledgeable about current sales, promotions, and store policies.  

• Support associate development, provide coaching feedback, and assist with scheduling, when needed.  

• Share ideas and insights with the store leadership team. 

• Contribute to a positive work environment by embracing teamwork with peers and leaders.  

What you’ll bring to the role

• Passion for our brand, fashion, and empowering confidence 

• 1 - 2 years of retail management experience  

• Must be 18 years or older 

• High school diploma or equivalent  

• Ability to develop strong customer and peer relationships 

• Flexible availability — including nights, weekends, and holidays 

• Excellent communication and interpersonal skills 

• Ability to travel to stores throughout the district 

• Ability to maneuver around the sales floor, stock room, office, and carry 50 lbs.  

Benefits

• 401(k) plan 

• Merchandise discounts plus eligibility for discounts at our sister brands 

• Professional development and opportunities for advancement across our brands  

• Community impact through our philanthropic partnerships 

Availability of these benefits is based on employment type, role, and certain eligibility requirements. Job offers will consider factors such as your qualifications, relevant experience, and skills.

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Equal Employment Opportunity

The Company is an equal opportunity employer and welcomes applications from diverse candidates. Hiring decisions are based upon a candidate's qualifications as they relate to the requirements of the position under consideration and are made without regard to sex (including pregnancy), race, color, national origin, religion, age, disability, genetic information, military status, sexual orientation, gender identity, or any other category protected by applicable law. The Company is committed to providing reasonable accommodations for job applicants with disabilities. If you require an accommodation to perform the essential duties of the position you are seeking or to participate in the application process, please contact myHRSupport@knitwellgroup.com. The Company will make reasonable accommodations for otherwise qualified applicants or employees, unless such accommodations would impose an undue hardship on the operations of the Company’s business. The Company will not revoke or alter a job offer based on an applicant’s request for reasonable accommodation.